jilbet Privacy Policy
Last updated: 2025. This policy explains how jilbet collects, uses, and protects your personal information.
1. Information We Collect
When you register and use the jilbet platform, we collect several categories of information that are necessary to operate the service and comply with applicable regulations.
- Account information: Full name, date of birth, email address, username, and password hash created during registration.
- Identity verification data: Government-issued ID details where required for account verification and age confirmation.
- Payment information: Transaction records processed in Philippine Peso (PHP) through local payment channels including mobile e-wallets, QR Ph transfers, and online banking. We do not store full card or bank account numbers.
- Device and browser data: IP address, browser type, operating system, device model, and screen resolution, collected automatically when you access the platform.
- Usage data: Pages visited, sections browsed, bets placed, games played, session duration, and interaction logs used to improve the platform experience.
- Communications: Messages sent to our support team at [email protected], including email content and timestamps.
2. How We Use Your Information
jilbet uses collected data strictly for the purposes of operating and improving the platform. We do not sell personal data to third parties for marketing purposes. Specific uses include:
- Processing account registrations, logins, and identity verifications.
- Handling deposits and withdrawals in Philippine Peso and maintaining transaction records.
- Providing customer support and responding to account-related inquiries.
- Detecting and preventing fraud, money laundering, and other prohibited activities.
- Sending transactional notifications such as deposit confirmations, withdrawal updates, and security alerts.
- Analysing platform usage patterns to improve navigation, load performance, and content relevance for players in the Philippines.
- Complying with applicable legal obligations, regulatory requirements, and law enforcement requests where mandated by law.
We will not use your data for purposes beyond those listed above without notifying you and, where required, obtaining your consent.
3. Cookies and Tracking Technologies
The jilbet platform uses cookies and similar technologies to maintain session state, remember login status, and collect anonymous usage statistics. Cookies are small text files stored on your device by your browser.
We use the following categories of cookies:
- Essential cookies: Required for the platform to function. These maintain your logged-in session and preserve security tokens. They cannot be disabled without preventing core platform features from working.
- Analytics cookies: Collect anonymised data about how users navigate the platform, which pages load most frequently, and where errors occur. This data is used only to improve platform performance.
- Preference cookies: Remember settings such as language preferences and display configurations.
Most browsers allow you to manage or delete cookies through settings. If you disable essential cookies, some platform functions — including login and betting — will not work correctly. We do not use cookies to serve third-party advertisements.
4. Data Storage, Security, and Third-Party Sharing
Your personal data is stored on secure servers with access limited to authorised jilbet personnel and systems. We apply industry-standard technical and organisational measures to protect data against unauthorised access, loss, or alteration. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.
We retain personal data for as long as your account is active and for a reasonable period thereafter to meet regulatory and legal obligations. When data is no longer needed, it is securely deleted or anonymised.
jilbet does not sell or rent personal data. We may share limited data with trusted third parties only in the following circumstances:
- Payment processors: Local Philippine payment service providers receive transaction data necessary to complete deposits and withdrawals in PHP.
- Identity verification services: Where required, identity documents may be shared with verification providers to confirm eligibility.
- Legal and regulatory bodies: We disclose data when legally required to do so by applicable authorities.
- Technology and platform service providers: Hosting, security, and analytics partners operate under strict data processing agreements and are not permitted to use your data for their own purposes.
5. Your Rights and Minor Protection
As a registered user of the jilbet platform, you have the right to access, correct, and in certain circumstances request deletion of your personal data. To exercise any of these rights, contact the support team at [email protected] with your registered email address and the specific request.
- Access: You may request a summary of the personal data we hold about you.
- Correction: If any account information is inaccurate, you may request that it be updated.
- Deletion: You may request deletion of your account and associated data, subject to legal retention obligations. Some records such as transaction histories may be retained for regulatory compliance.
- Objection: You may object to certain uses of your data, particularly for analytics. Where feasible, we will accommodate such requests.
Protection of minors: The jilbet platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under 18. If we become aware that data has been collected from a minor, we will delete it promptly. If you believe a minor has registered on the platform, contact us immediately at [email protected].
6. Policy Updates and How to Contact Us
jilbet reserves the right to update this Privacy Policy at any time to reflect changes in platform features, applicable law, or data handling practices. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of the jilbet platform following a policy update constitutes your acceptance of the revised terms. If you disagree with a material change, you should stop using the platform and contact us to request account closure.
For any privacy-related questions, requests, or concerns — including data access, correction, deletion, or complaints — please contact the jilbet support team:
- Email: [email protected]
- Include your registered email address, full name, and a clear description of your request.
For general platform questions and account help, the FAQ page covers common topics including login, payments, and responsible gaming tools.